NIS INTRODUCES “PASSPORT PRODUCED” FEATURE TO IMPROVE TRACKING

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RismadarVoice Reporters
January 15, 2026

The Nigeria Immigration Service (NIS) has introduced a new feature to its passport tracking system to notify applicants when their passports are ready for collection.

According to the Service, the update, tagged “Passport Produced” is designed to enhance transparency by clearly indicating when a passport has been produced and is ready for physical collection or awaiting courier delivery.

The NIS said the new feature would help applicants stay better informed about processing timelines, improve overall efficiency in passport administration.

In a statement posted on its official X (formerly Twitter) account on Thursday, the Service explained that the update expands the existing tracking platform.

“The new addition, tagged ‘PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION)’, includes a feature informing applicants when their passports are ready for collection,” the statement read.

It added that the update would help applicants distinguish between passports awaiting physical pickup and those produced but not yet delivered through courier services.

“This update enhances the existing tracking system, helps applicants stay informed about timelines for passports produced and awaiting collection or produced but not delivered. The Nigeria Immigration Service remains committed to delivering an efficient system that works for all in line with global best practices,” the Service stated.

The development follows public concerns over delays in passport processing, including a recent post by investigative journalist Fisayo Soyombo, who shared his experience of waiting several months for the renewal of his international passport.

Soyombo said he applied for his passport renewal on July 31, 2025, and paid ₦109,700 through the NIS payment portal, but continued to receive a “passport pending production” notification, which he attributed partly to network challenges.

In response, the NIS clarified that the passport referenced in the post had already been produced and was ready for delivery. The Service explained that delays could sometimes result from incomplete applications, security checks, or technical issues.

The NIS also disclosed that more than 1.3 million passports were produced in 2025, noting that Nigeria’s passport has recently improved its position on the Henley Passport Index.

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